Is webpays.com a scam?
Yes. WebPays.com appears to be a 100% scam.
How does webpays.com operate?
a) They charge a very high onboarding fee. This is where the problems begin, because many times WebPays does not actually provide a working solution. In many cases, as can view checked online (trustpilot), they don’t even get started after collecting the fee.
b) They impose high transaction fees plus a 10% rolling reserve. The critical part is their withdrawal policy: they require a minimum withdrawal amount of $5,000 with a 15-day maturation period for payouts.
This means the 15-day countdown only begins once you reach $5,000 after subtracting fees and the rolling reserve. In practice, you need a little over $6,000 in processed volume before the payout timer even starts.
Example: If you generate about $200 per day in revenue, you wouldn’t receive any funds until roughly 30 days after your first day of processing.
What is the scam they run?
3.1. Arbitrary account pauses
- They can pause your account at any moment with no warning.
- If your balance hasn't reached the $5,000 minimum withdrawal amount, they claim you cannot withdraw.
- When you point out that you can't reach $5,000 because they blocked your account, they simply repeat that once you reach $5,000 everything will be processed—even though they are preventing you from doing so.
3.2. The 180-day delay excuse
- They may close your account while keeping your rolling reserve and total processed volume, saying it was the acquirer decision.
- They then claim that, according to the contract, they must hold your funds for 180 days.
- When the 180 days pass, they begin giving excuses: they say they are "coordinating with the acquirers" or "waiting for settlement".
- Eventually, they claim that VISA or Mastercard conducted an investigation and that your balance was held by the card network to pay fines.
3.3. Manipulating merchants
- After closing one of your accounts and telling you to wait 180 days, they often encourage you to start processing again with a new acquirer.
- This is important to them because they want to keep collecting fees from new volume.
- But eventually, the new account also gets closed, and the process repeats.
Other merchants scammed
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How can you attack webpays?
Send some of your transaction to visa and mastercard saying in general what happened to you, so that visa and mastercard open internal cases and fine the acquirers.